Mêler

MELER respects your privacy and values the relationship we have with you.

INFORMATION WE PROCESS

We may collect or process the following types of information about you. The specific information we collect about you will vary depending on how you interact with us.

Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle. Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.

Demographic information, such as your age, or date of birth, sex, ethnicity, and gender.

Physical characteristics, such as your hair type and color, skin type, and eye color.

Biometric information, such as facial geometry if you use certain of our virtual try-on applications.

Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.

Payment information, such as your method of payment and payment card information (including payment card number, delivery address and billing address).

Identity verification information, such as photo identification for in-store pick-ups at one of our retail stores, loyalty member ID, and authentication information (like passwords).

Online or network activity information, such as information regarding your interaction with our websites, mobile applications, digital properties, and advertisements, information about your browsing and search history on our websites or mobile applications, and log file information like your browser type and webpages you visit.

Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your device). Audio and visual information, such as recordings of your voice when you call our customer service and images we record through video surveillance in our retail stores. Professional or employment-related information, such as professional licenses or certifications in connection with our professional programs.

Health and medical information, such as skincare concerns, diagnoses, medical reports and history.

User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses, and comments).

Inferences drawn from or created based on any of the information identified above.

We also may use your information in other ways for which we provide specific notice at the time of collection. Where required by law, we will use the information you provide for the above purposes if:

it is necessary to perform a contract to which you are party (e.g., to process your payment and fulfil your order;
we have obtained your consent (e.g., for marketing communications);
we have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, video surveillance, research activities, data analytics, internal administration functions, or for fraud prevention purposes and conducting our business in compliance with relevant industry standards and our policies); or
we need to comply with a legal obligation under applicable laws.

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our websites to notify you of any significant changes to our privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.